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Privacy Policy

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Privacy Policy

HIDESTAY INDIA PRIVATE LIMITED

HIDESTAY INDIA PRIVATE LIMITED ("HIDESTAY", "Company", "We", "Us", or "Our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our website, mobile applications, and related services.

1. Information We Collect

We may collect the following information from users:

  • Name
  • Contact details (including email address and mobile number)
  • Payment information necessary for processing transactions
  • Booking history and travel-related information
  • Any other information voluntarily provided by users during the booking process or customer support interactions

2. How We Use Your Information

  • To process and manage hotel bookings.
  • To provide customer support and assistance.
  • To maintain platform security and prevent fraudulent activities.
  • To improve our services and overall user experience.
  • To communicate booking updates and important service notifications.

3. Information Sharing

Your information may be shared only where necessary, including with:

  • Hotel partners for the purpose of fulfilling your booking.
  • Payment service providers for transaction processing.
  • Government authorities or regulatory bodies when required by applicable law.

4. Data Protection

We implement reasonable administrative, technical, and organizational measures to safeguard your personal information against unauthorized access, disclosure, misuse, alteration, or destruction.

5. User Rights

Users may request, subject to applicable laws:

  • Correction of inaccurate or incomplete personal information.
  • Deletion of eligible personal information.
  • Information regarding the processing of their personal data.

6. Policy Updates

HIDESTAY reserves the right to update or modify this Privacy Policy at any time. Any changes will become effective upon publication on our platform.

7. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us:

  • Company Name: HIDESTAY INDIA PRIVATE LIMITED
  • Website: https://hidestay.in
  • Email: hidestayindiapvtltd@gmail.com
  • Customer Support: +91 8679335165 / +91 9798244334

By using the HIDESTAY platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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